Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
Information We Collect
We may collect the following personal information when you create an account or interact with our services:
- Name
- Email address
- Phone number
- Loyalty program data (including points balance and rewards activity)
You may browse the app without creating an account. Account creation is only required when completing a purchase through our website.
Purpose of Data Collection
We collect and use personal information for the following purposes:
- To manage user accounts
- To operate and maintain our loyalty program
- To communicate with users regarding their account or rewards
- To improve our services and user experience
- To comply with legal and regulatory obligations
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- Account data (name, email, phone number, and loyalty information) is retained while your account is active
- If your account is deleted, your personal data will be deleted or anonymized within 30 days
- Certain information may be retained where required for legal, regulatory, or legitimate business purposes
Data Deletion
You have the right to request deletion of your personal data at any time.
You may delete your data in the following ways:
- In-App: Use the "Delete Account" feature within the app, which removes or anonymizes your personal data from our systems
- By Email: Send a request to housepremiumcannabis@gmail.com with the name, email address, or phone number associated with your account
Upon receiving a deletion request:
- We will verify your identity
- We will delete or anonymize your personal data, including account details and loyalty information, within 30 days
Some limited data may be retained if required by law or for compliance purposes.
Third-Party Services
Our app may direct users to our website to complete purchases. Transactions and account creation required for purchases are handled through our website and may be subject to additional terms and privacy practices, including those of our service provider Dutchie.
Data Security
We take reasonable security measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
Policy Transparency
We are committed to making information about our data practices readily available. If you have any questions about this Privacy Policy or how your data is handled, please contact us at housepremiumcannabis.com.
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